Have questions about your bill or payment options?
Our representatives are available 9 a.m. to 5 p.m., Monday through Friday:
Call: (310) 943-8400
1762 Westwood Blvd,Ste 230
Los Angeles, CA 90024
Our Commitment to Privacy
UMIH is committed to protecting your privacy as a visitor to our Online Payment portal. This Privacy
Statement describes the practices and policies we have put into place to safeguard personal information
that may be gathered and used as you visit our web site.
Privacy & Security Information
Please note that no personalized health information as defined by HIPAA is collected or provided on this
site. In order to process your payment, you may be asked to provide personally identifiable information
on our website, which may include your name, address, date of birth, credit card number, as well as your
patient account number.
UMIH uses the following practices to ensure the security and maintain the privacy of your personal and
When processing your credit card payment, we will ask for the card type, account number,
expiration date, and your card's billing address.
We always use industry-standard encryption technologies when transferring and receiving
consumer data exchanged with our site.
All credit card information will be transmitted to us in an encrypted format using industry-
standard, SSL (secure socket layer) encryption. The SSL encrypts, or translates, your information
into a highly indecipherable code, which is processed immediately.
When a credit card transaction is completed, we will not maintain your credit card number on our
Use and Disclosure if Information
The information collected by our site is used solely for the purpose of processing your payments. We
disclose your personally identifiable information to a payment processing service provider for the purpose
of charging your credit card. This information is not shared with any other third party. Only the
information necessary to perform their functions will be provided.
information practices change at some time in the future, we will post the policy changes to our web site.
If you have made a credit/debit card payment via the UMIH online portal and you would like to request a
refund, please contact us at 310-943-8400 or email us at Medicalbilling@umih.com.
UMIH will issue
a refund to the original credit/debit card that was used to make the initial payment.
Refunds will be approved for the following reasons:
Duplicate payment received
Additional payment made by insurance.
All approved refunds will be provided within 14 business days upon notification.
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